United Kingdom Delivery Information
|Delivery Type||Cost||Type||Time Frame|
|FREE Standard Delivery on orders over £25||Free||Royal Mail 2nd Class||3-5 days|
|Standard Delivery on orders under £15||£2.99||Royal Mail 2nd Class||3-5days|
|Courier Delivery UPS/FEDEX/HERMES||EXPRESS||1-3 days|
Outlying areas may be subject to delivery delays, for example: Highlands, Northern Ireland, and Channel Islands. Please also check the delivery information noted on the individual product listings as some items have different delivery time frames.
For orders fulfilled and processed by Amazon, please check your Amazon account for the delivery time frames.
We also may use couriers such as FEDEX, DHL and UPS on more valuable items such as computer equipment, iPads and other electronics. Delivery is free on orders over £25 even when we use the aforementioned couriers. Full delivery details will be provided in your order confirmation email.
Please note if you leave a specific message for us at the checkout, for example: “Please leave delivery in shed”, then we do not hold any responsibility for the package. It is left at your risk and we will not refund or re-send replacement products if you do not receive the delivery.
Our aim is to provide a high quality service for our customers which means we always try to process your order as quickly as possible. Orders are normally dispatched on the same day unless the product is out of stock, then you will be notified by email. A signature may be required on delivery of your parcel.
Please make allowances for public holidays and weekends as we cannot be held responsible for items delayed in the postal system as this is beyond our control.
*What if my order has not arrived?
If you have not received your goods please ensure that you have allowed sufficient time (7 Days).
If after this time your goods have still not arrived, please check with your local mail delivery office to see that they are not holding your parcel. If they confirm that they do not have your goods, please contact us and we will do our best to assist.